Wine Club FAQ

 

How much does it cost to join Kix’s Wine Club?

There is no fee to join our wine club. 

Automated wine orders of at least 2 bottles are processed four times a year.

When am I charged for automated wine club orders? 

November 2019 Orders:

Pick up orders: November 1st
Shipping orders: November 4th

Will I receive notification when my wine is shipped?

You will receive a tracking number from FedEx.

Where can my wine shipments be sent?

A business address is preferred as there is always an adult to sign for the wine. (Federal law requires an adult signature (21 and up) upon delivery when shipping alcohol. FedEx charges a $16 re-route fee.)

What happens if my wine club shipment is sent back to Arrington Vineyards?

FedEx will attempt to deliver your wine three times before returning the wine to us. If you are unable to make arrangements to pick up your wines at your local FedEx facility, prior to the package being returned to the winery, we will try to contact you to make arrangements for reshipping your wines. Additional shipping charges will occur.

I live locally and would like to pick up my wine club orders. Is this an option?

Absolutely! Once your wine club order becomes available for pick up we will hold it for 30 days. If you are unable to pick up your wine order during this time we will conveniently ship your wine to you and apply any shipping costs to the credit/debit card account that we have on file.

What does shipping cost?

FedEx Ground (2 - 5 Business Days)

  • Tier One (1 to 2 bottles): $19 - $25

  • Tier Two (3 to 4 bottles): $22 - $32

  • Tier Three (5 to 6 bottles): $30 - $38

  • Tier Four (7 to 12 bottles): $36- $61
    **Wine Club Members receive free FedEx Ground shipping for 12 bottles or more. This does not apply to address correct fees or re-shipping of orders.

FedEx 2-Day

  • Tier One (1 to 2 bottles): $22 - $43
     
  • Tier Two (3 to 4 bottles): $24 - $67
     
  • Tier Three (5 to 6 bottles): $29 - $84
     
  • Tier Four (7 to 12 bottles): $44 - $138


FedEx Overnight 

  • Tier One (1 to 2 bottles): $34 - $70

  • Tier Two (3 to 4 bottles): $38 - $93

  • Tier Three (5 to 6 bottles): $46 - $109

  • Tier Four (7 to 12 bottles): $62 - $164 

To view detailed rates by state, please click here. 

When shipping wine tax will be charged based on the “ship to” state.

Can you ship wine to every state?

Unfortunately, due to many different state laws, we cannot accept club memberships for shipment of wine outside the United States or to the following states: AK**(Please contact Sarita or Karen to see if we can ship to your region), AR, CT, HI, KY, MS, MT, OK, RI, and UT.

Can I update my account online?

Online access allows you to view your purchase history and update the following:

- Secure payment for automated wine club orders.
- Update billing and/or shipping addresses.
- Customize automated wine club orders (prior to processing).

Can I exchange wine if I prefer another selection?

Wine selections may only be changed prior to processing. After your wine club order has been processed you may not exchange wines. 

Can my wine club benefits be extended to someone else?

Membership benefits are exclusive to the member only. Your guests may join the wine club to receive club benefits.

Can I put my membership on hold?

You may “skip” one automated order. Afterwards your account will automatically be processed for the next order. (March, May, September & November). 

How long does my membership last?

Memberships do not expire. 

Can I give a wine club membership as a gift?

We currently do not have a gift membership option. You can however, send your automated wine club orders to another person if their state permits it. Please email WineClub@arringtonvineyards.com if you have any questions.

How can I cancel my wine club membership?

Email WineClub@ArringtonVineyards.com. 

You may cancel at any time after you have received one shipment/order without penalty. 

Can I rejoin?

You can sign up again by logging into your account online. Your username is your email address. Please click here to log in. Once logged in, simply click on the wine club link and fill in your information.

Terms of Agreement

All notifications will come from WineClub@arringtonvineyards.com. Please be sure to add this to your trusted sender list.